FAQS

Smoking is only permitted in outdoor areas such as terraces.

Yes. For information on car parking, please consult the hotel’s website.

Car parking is paid for. There is a fixed charge of 15€ per night and per car. In the case of meeting rooms or other events there is a special rate of €10 per car.

We do not make car park reservations.

Yes, all our hotels have a space where guests can store their luggage before check-in and after check-out.

We don’t have a swimming pool.

Yes. 2 pets are allowed per room with a maximum weight of 20kg. The cost is 35€ per night, per animal. A deposit of €100.00 is charged to cover any damage that may occur in the room.

The hotel has six meeting rooms.

No, the hotel does not cater for weddings.

There are two customer service lifts.

There are two paid electric chargers available

Yes, there is a Wi-Fi service throughout the hotel.

Yes, there is a lobby and public areas in the hotel.

Yes, there is a charge for this service.

Tours, dinners/lunches, excursions and extreme activities such as aeroplane jumping (subject to availability of external companies).

Yes, if requested at the time of booking and subject to availability.

You should send us an e-mail to melia.oriente@meliaportugal.com describing the item you lost and when you were with us at our hotel. We will reply via the same e-mail address.

Join the free Meliarewards programme and authorise the sending of information.

Yes, Meliá hotels have the Meliá Rewards programme. You can find more information at this link: https://www.melia.com/en/meliarewards.

You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio